Delete your HotMessExpress account

You can ask us to delete your account and household data at any time.

  1. Email michael@hotmessexpress.lol from the address on your account, with the subject “Delete my account”. In the app: Settings → Delete my account.
  2. We confirm the request, then permanently delete your account, household content, and any child profiles within 30 days.
  3. We may keep limited records where the law requires (tax, fraud, security). Backups roll off on their normal schedule.

Parents can ask to delete only a child’s profile and information the same way. Active paid subscriptions should be canceled in the billing portal first so you are not charged again.

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