Delete your HotMessExpress account
You can ask us to delete your account and household data at any time.
- Email michael@hotmessexpress.lol from the address on your account, with the subject “Delete my account”. In the app: Settings → Delete my account.
- We confirm the request, then permanently delete your account, household content, and any child profiles within 30 days.
- We may keep limited records where the law requires (tax, fraud, security). Backups roll off on their normal schedule.
Parents can ask to delete only a child’s profile and information the same way. Active paid subscriptions should be canceled in the billing portal first so you are not charged again.